1. Warranty of Goods/Services
All our goods/services will serve their intended functions.

2. Terms of Warranty
All warranty conditions are stated in the product/services information provided, unless the manufacturer has provided none.

3. Use of contact Form.
The use of contact form is implied that the consent has been given to us for our internal use as operations may require.

4. Prices
All our prices are nett. No discounts will be given unless during monthly promotions.

5. Delivery services
Delivery is free for goods purchased above S$100.00 and delivered to one destination within Singapore. For multiple deliveries and for deliveries outside of Singapore, there will be delivery charge according to the prevailing shipment rates.

6. Payment Processing
We only accept Corporate cheque payments. We ensure accuracy in our billing as all our transactions are automatically processed.

7. Cancellation of Orders
We will refund the amount paid if the order is cancelled due to the unavailability of goods or our inability to deliver the goods within the agreed time frame. We will not entertain any cancellations once the order is confirmed and submitted by the  customer.

8. Confirmation of Orders
We will send an electronic acknowledgement to the customer within 24 hours upon successful submission of the electronic order. If items ordered are unavailable, a message will be sent to the customer for further action.

9. Exchange & Refunds
All our goods sold are non-exchangeable and non-refundable.

10. Feedback
We welcome your feedback. Should you feel dissatisfied with any of our goods or services, please do let us know so that we can improve. Please send us your feedback through our CONTACT US form. We value your comments.

Alternatively, customers may refer their complaints to the BusinessTrust Secretariat if they are not satisfied with the resolution of the complaint. Complaints can be referred to BusinessTrust Secretariat.

Mr. Ramesh Vakkiprath
35, Selegie Road, #09-25, Parklane,
Singapore 188307
Email: ramesh@cnsg.com.sg
http://www.commercetrust.com.sg